Breakage: We do our very best to ensure your items arrive to you packed securely and whole. However, we rely on our shipping partners to treat your package with care and we are fully aware that this does not always happen. Please notify us within 7 days of package receipt about any issues with breakage. We will ask you to return the broken item and do our best to re-create your item and re-ship if you so desire within 14 days of notification. If, for some reason, you do not want a replacement item, we will gladly refund your money upon receipt of the broken item.
Returns for anything other than breakage: All returns must be received within 30 days. Returns must be packaged in the ORIGINAL PACKAGING in order to receive a refund. Items returned intact in ORIGINAL PACKAGING within 30 days will be refunded upon receipt.